COVID-19
HEALTH AND SAFETY

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In Office or Virtual/Online Appointments

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To our NJ Spine and Wellness family,

The health and safety of our patients, family and friends is our top priority in this trying time as we await new information and monitor the spread of COVID-19. As Governor Murphy has deemed NJSW an essential business, we want to assure you that we will continue to provide our multidisciplinary services to anyone who is suffering from pain during this time.

We understand that you may have questions about the virus “SARS-CoV-2,” also known as “The Coronavirus,” and the disease it causes called “COVID-19,” and how NJ Spine and Wellness is preventing the spread of disease in our clinics.

First, we would like to assure you that our clinics will be open for all patients who would like to schedule in-office appointments with our revised 9 a.m. – 7 p.m. office hours. Our staff is dedicated to keeping our clinics clean and safe for your protection. In-office appointments are available at all four of our clinic locations: East Brunswick, Matawan, Old Bridge and Freehold.

Here is what NJ Spine and Wellness is doing to protect our patients and staff:

  • Educating employees, patients and the community about steps they can take to protect themselves and others through the implementation of the Center for Disease Control and Prevention’s (CDC) recommendations.
  • Asking employees who are not feeling well to stay home.
  • Implementing additional measures to keep our facilities clean, including screening patients to make sure they do not have any COVID-19 symptoms and regularly cleaning all high-touch surfaces.
  • Implementing new hand washing guidelines for patients and staff from the CDC in all of our clinics to make sure we have a continuous safe and clean facility.
  • Continuing to partner with Parker Protex Disinfectant Cleaning Materials to keep all of our clinic surfaces safe and clean.
  • Increasing the level and frequency of our cleaning schedule, with some of our housekeeping staff even staying longer to ensure ultimate cleanliness.
  • Adding more hand sanitizer stations throughout the facility.
  • Reminding our patients that NJ Spine and Wellness has the right to kindly refuse entry to patients and staff who are visibly sick or have contagious skin conditions

For our patients who are feeling unwell or uncomfortable with coming into our clinics, NJSW is also excited to announce that you can now continue to receive healthcare at NJSW from the comfort of your own home through our virtual RingCentral HIPAA compliant telehealth services.

Through telehealth, you can now set up virtual calls with your NJ Spine and Wellness team at any time, from anywhere, with just your smartphone, tablet or computer.

Your benefits of using our telehealth services include:

  • Accessing healthcare where you need it, including from the comfort of your own home or office
  • Having your medical questions answered faster
  • Talking to your NJSW doctors who already know your medical history and current treatment plan

To book an in-office appointment, or to sign up for our telehealth services, please call us at (877) 333-NJSW or visit GetBetterVirtual.com

NJ Spine and Wellness takes public health protection and prevention seriously. Below are some tips and helpful resources for those who are interested in finding out more about how they can protect themselves from becoming ill.

Here are some simple steps that the CDC recommends you take to protect yourself and others:

  • Frequently wash your hands with soap and water for at least 20 seconds (you can sing “Happy Birthday” to yourself twice to keep count). This is especially important to do after you go to the bathroom, before eating, after blowing your nose, coughing, sneezing or if your hands are visibly dirty. If soap and water is not available, use an alcohol-based hand sanitizer (with at least 60% alcohol).
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, mouth or other areas of your face.
  • Stay home if you are feeling unwell.
  • Cover your mouth and nose with a tissue when you cough or sneeze (or cough/sneeze into your elbow if you do not have a tissue available) and then throw the tissue into a covered trash can.
  • Clean and disinfect frequently touched objects and surfaces.

Helpful resources:

Basic Protective Measures Against the New Coronavirus (WHO)

Frequently Asked Questions and Answers on Coronavirus (CDC)

Coronavirus Resource Center (John Hopkins University)

COVID-19: Information for Communities and the General Public (NJ DOH)

Additionally, the DOH has established a free 24-hour public hotline staffed by trained healthcare professionals to answer your questions about COVID-19. They may be reached at 1-800-222-1222.

Stay safe. Stay healthy. Stay strong.

Yours in health,

NJ Spine and Wellness